Hi Katja,
Thanks for your honest 3-star review! We're so glad to hear that Redwood is one of your faves at Gelous - it really is such a gorgeous rich shade 💕
We're really sorry to hear about the peeling and flaking issues you've experienced specifically with this colour, especially when all your other Gelous shades are performing perfectly! That's definitely frustrating when you love the colour but can't get the same reliable wear you're used to. You're quite perceptive about the formula - some shades can have slightly different consistencies due to the pigments used to achieve certain colours, and it sounds like Redwood might be behaving differently for you because of this.
Since you mentioned that 98% of your other colours work totally fine, it really does seem like there might be something specific about this particular shade's formulation that isn't playing well with your application routine or nail chemistry. Sometimes thicker formulas can be a bit trickier to work with and may need slightly adjusted application techniques.
We really appreciate you taking the time to share this feedback - it's so helpful for us to know when a specific shade is performing differently than the rest of our range. Please feel free to reach out to our customer service team at info@gelous.co and they will be able to help troubleshoot what's going on with your Redwood ✨