Processing time may be slower than usual due to high order volumes after our restock

Polygel, Nail Extensions, E-Files, Bottle Sizes & More

  • 4 min read

Keeping our customers safe and informed is really important to us, so we wanted to clear up a few questions that we get asked quite often about our Gel Nail Polish, Poly Gel, Nail Extension Forms, E-Files and more.

We figured, what better way to do that than in a blog post where you can read all the answers in one go?

Why are Gelous Gel Nail Polish bottles are 10ml instead of 15ml or larger?

We believe supplying our customers with 10ml as opposed larger bottles is a more cost effective and less wasteful option. Due to our customers being at home users and not salons, less product will be used which means you can make the most out of the 18-24 month shelf life of UV/LED Gel Nail Polish. With so many Gelous Gel Nail Polish colours to choose from, it takes a while to make your way through one! Having a slightly smaller amount of Gel Nail Polish means less waste and less initial spend - that’s always a bonus in our books. 

Why do we say our Gel Nail Polish lasts 2 weeks instead of 3 or more?

If Gelous Gel Nail Polish is applied correctly as per our instructions with a high standard of application, then it will easily last for 3 weeks or more. However, after a 1-2 weeks (depending the speed your nails grow) you will start to notice a lot of nail growth, leaving a bare gap between your polish and your cuticles. Additionally, you may find after two weeks your nails start to look untidy if you use your hands a lot for cleaning, work or other activities. For these reasons, the majority of our customers prefer to stick to a two week reapplication period. We believe it’s more realistic to promise our customers the two weeks, plus it gives you more opportunity to try out all those new UV/LED Gel Polish buys!

Why don't we sell Builder Gel nail extension forms or Poly Gel?

Our products are designed for the at-home user, meaning there are certain products we think are best left to the professionals. We believe nail extensions (nail tips) using Builder Gel forms or Polygel should remain for professional use only as the results can be dangerous if performed incorrectly. Creating extensions is not as intuitive as applying regular Gel Nail Polish and without training, it is easy to make potentially dangerous mistakes. For example if these products are applied too thick they can flood around your cuticles and product could overflow onto your skin. This can cause long term skin irritations and over-filing when being removed. Not only can the results be dangerous, but there are also a lot of elements that go into creating a beautiful extension that are easy for someone who is untrained to get wrong.

Never fear though - with the right products, you can still grow out your natural nails. We suggest using one or two coats of Builder Gel in your manicures to keep your nails strong and prevent breakage. Builder Gel paired with Cuticle Oil and other Hand & Nail Treatment application will help your nails to grow long, strong and healthy. We also suggest making sure to remove your Gel Nail Polish correctly to preserve your natural nail and keep them healthy. That means absolutely no peeling of your Gel Polish (as tempting as it may be), as this removes layers of the natural nail.

Why don’t we sell pure Acetone?

Pure acetone is very dangerous and not recommended for use on its own, only mixed at lower volumes with soothing ingredients, such as in our Nail Polish Removers. Not only is acetone very harsh on the skin, it will dehydrate the nail bed and cuticles causing the nails to become dry and brittle. Not to mention the other unpleasant symptoms such as headaches, nausea and dizziness. With our Gel Nail Polish you do not need to use pure acetone - this is another product we think is best to leave it to the professionals!

Why don’t we sell E-Files (Nail Drills)?

E-files are great time savers when operated by a professional, however there is a lot that can go wrong if you don’t know what you’re doing. You could use the incorrect grit, incorrect speed, use too much pressure, burn your cuticles, take off too much polish creating craters in the product which will then lead to damaging the nail bed - any of which can not only cause pain, but also damage to your nails. Of particular danger are coarse (green band) drill bits which are specifically used to de-bulk and file down acrylic or products that are non soak off. They should never be used near natural nails or be operated by someone without training as you risk filing your skin and damaging your nail bed. Ouch!

It is completely unnecessary to remove soft gels, such as our Gel Nail Polish with an E-File (given why they are labelled "soak off"). Any products (such as Poly Gel) that requires an E-File to remove them should be left to the professionals. Our 100/180 Grit Nail Files work perfectly for the at home Gelous manicure and are user friendly with little risk involved, so we urge you to stick with this method!

We hope that this helped to answer some of your burning questions. We love being able to give you the tools you need to create beautiful, fun and safe at-home manicures. By keeping our products simple and user friendly, we think we have achieved this. If you have any questions about our products we would be more than happy to help - please get in touch here if you wish.

Get your Gel Nail Polish and Gel Nail Packs now, with free shipping with orders over $100 throughout New Zealand including Auckland, Wellington, Christchurch, Dunedin, Hamilton, Tauranga and more!

We also ship throughout Australia, America and the rest of the world.

Search our shop